Purple Wool Loyalty Rewards Program

Purple Wool Rewards Program Details

• Get 5% Back!
  Earn a 5% account credit on all eligible purchases. (5 points for every $1 spent before shipping and taxes)
• It's Simple and Free!
  Simply create a free account and use that account when you place an order online. Your Rewards Points will be automatically calculated and ready for you to use toward a future order.
• Rewards become available at 500 points, 1000 points, and 2000 points. The more points you have the more you can save!

 

Rewards Answers

1. How do I make sure to receive a reward? In order to receive your points, you must have an account with us and remember to log in to your account during the checkout process. Since the reward is created specifically for your account, you will need to have set up an account with us. Setting up an account is easy and free.

2. How and when can I redeem my rewards? Once earned your reward will be available in your account. You can also log into your account and view your pending and currently available rewards in the Rewards Summary.

3. Do I need to have an account with Purple Wool Co. to receive rewards? Yes, you must have an account with us in order to receive the rewards. This is required because the account credits are created specifically for you. Also, we never send unsolicited emails, so if we do not have your account contact information, we will not be able to notify you about your rewards! Plus, setting up an account is easy, free, and completely confidential.

4. How are rewards calculated? Rewards are calculated as follows for orders and returns as they are placed. The rewards rate is 5% of the following (5 points for every $1): Subtotal of your shipped/delivered orders (not including shipping and tax) - minus Reward account credits used to pay for orders. - minus Subtotal of your returns -------------------------------------- = Total Points

5. What if I have a question about one of my rewards? As always, please contact us with any questions!

6. How can I review my currently pending and past rewards? Simply log into your account and view your pending and currently available rewards in the "Rewards Summary".

7. Are there any other terms and conditions I should know about? Rewards are not transferrable to other customer accounts. Rewards from multiple accounts cannot be combined. Of course, if your email changes, just login to your account, update the email address and everything will now be associated with your new account. Feel free to contact us if you need assistance updating your email address. You cannot redeem your reward for cash. The rewards are only available to be used as account credits during new orders. Rewards cannot be applied to previously existing orders. You can only use your rewards on new orders placed after the reward account credit generation date. We reserve the right to end this reward program at any time. If we need to end the program, rewards already created are still valid until up to their original expiration date.